Page 400 - QAP Manual 2020

Do you need any of these additional services? (continued)

Environmental Changes to the home environment to make it Reviewing background information on disability, mobility, and
adaptations/home easier for the individual with a disability to get means of expression may help surveyors tailor this question (e.g.,
modifications around and live in the home. For example, ramps, if the person has limited mobility, does the person have ramps,
wall bars, etc. grab bars, etc.). If the person has adaptations in the home,
surveyors can ask if those adaptations are enough and are in
working order.

Benefits/insurance Information on benefits for which the individual Suggested phrasing: Do you understand the types of
information might qualify, how to apply, etc. benefits/insurance you have? Do you know the things you can
get with your benefits/insurance and how to find
providers/services?
Section II

Q# Q Indicator/Intent Suggested Rephrase and Tips Other Notes

96 Do you feel your The proportion of people who Do not ask this question if staff are
staff have the right feel their staff have adequate responding.
training to meet training
your needs?

HEALTH AND WELLNESS

97 Overall, how would The proportion of people This is not a snapshot-in-time item (e.g., if
you describe your described as having poor the person is just getting over a cold);
health? health instead, we want to know how the person
has felt over the past couple months.
Surveyors may read the response options.

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