Page 401 - QAP Manual 2020
P. 401

Do you need any of these additional services? (continued)

 Environmental   Changes to the home environment to make it   Reviewing background information on disability, mobility, and
 adaptations/home   easier for the individual with a disability to get   means of expression may help surveyors tailor this question (e.g.,
 modifications   around and live in the home. For example, ramps,  if the person has limited mobility, does the person have ramps,
 wall bars, etc.    grab bars, etc.). If the person has adaptations in the home,
    surveyors can ask if those adaptations are enough and are in
    working order.


 Benefits/insurance   Information on benefits for which the individual   Suggested phrasing: Do you understand the types of
 information   might qualify, how to apply, etc.    benefits/insurance you have? Do you know the things you can
    get with your benefits/insurance and how to find
    providers/services?
 Section II

 Q#   Q   Indicator/Intent   Suggested Rephrase and Tips   Other Notes

 96   Do you feel your   The proportion of people who   Do not ask this question if staff are
 staff have the right   feel their staff have adequate   responding.
 training to meet   training
 your needs?

 HEALTH AND WELLNESS

 97   Overall, how would   The proportion of people   This is not a snapshot-in-time item (e.g., if
 you describe your   described as having poor   the person is just getting over a cold);
 health?   health     instead, we want to know how the person
                      has felt over the past couple months.
                      Surveyors may read the response options.





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