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Together, we prepare people for work.

statement is submitted, GESMN will keep it in the personnel record if the information in dispute is in the
record.

Current employees may review their personnel record upon written request and while in the presence
of a Human Resources department representative. Minnesota employees may request and review their
personnel record once every six months. Wisconsin employees may request and review documents in
their personnel file two times per year.
Upon written request, former GESMN employees may receive a copy of their personnel records. These
records will be provided within seven days of receiving the written request.

Please notify Human Resources of changes in:
• Address and telephone number
• Beneficiaries
• Emergency contact(s)

COMMUNICATIONS AND PROBLEM SOLVING

EMPLOYEE ISSUE RESOLUTION

Employment-related misunderstandings or conflicts can arise from time to time in any organization. To
promote effective and respectful working relationships, it is important that such matters are promptly
addressed. Open and effective lines of communication help create productive working relationships and
reduce conflicts.

Managers are available to discuss job-related concerns with employees during their workday or work
shift. Employees are encouraged to share their concerns about work with their managers. However, we
realize that there are occasions when the nature of the communication is such that the manager is
personally involved; in these situations, employees should bring their concerns directly to the next level
of management or Human Resources.
The procedure for resolving issues follows the normal chain of responsibility in the employee’s work
area, starting with the manager and continuing to the next level(s) of management, if appropriate. The
procedure is as follows:

• If employees have a job-related problem, question, or complaint, they should go to their
manager.
• If the manager does not resolve the problem, or the manager is the subject of the
complaint, the employee should contact the next level of management or Human
Resources.
• Human Resources will review the problem with appropriate management personnel and
determine what course of action to take.

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