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HUMAN RESOURCES / RISK MANAGEMENT

DGR MANAGER IN TRAINING GUIDE

Additionally, leaders may work with employees in creating an Individual Development Plan (IDP) to
promote and support individual development goals. It will be up to each leader to determine whether to
require their direct report to complete an IDP.

Leaders should hold these development conversations more frequently with new staff or those working
on stretch or learning assignments within an IDP, and less frequently with experienced staff. At a
minimum, these conversations are expected to occur quarterly.

ORGANIZATION-WIDE TRAINING PROGRAM

DEVELOPU

We are excited to offer a variety of training opportunities for employees and managers. Without all of
you and your knowledge, skills, and experience, we would not be able to successfully advance our
mission of eliminating barriers to work and independence.
DevelopU is made up of several different components:

• Scholarships – funding to attend training, a conference or a seminar.
• DevelopU Library – free, online training covering a variety of topics, including safety,
communication, customer service, finance, and more.
• Internal GESMN Training – courses developed specifically for GESMN, such as, Day in the Life of
Retail, Aftermarket and E-Commerce, Day in the Life of Services and Programs, Fundamentals of
Management, and Interviewing, Hiring and Onboarding.
• Leadership Tracks & Seminars – a specific set of classes designed to enhance the ability of
managers to manage their employees and our business effectively.

EMPLOYEE CONCERNS LINE

Employees who have concerns should call the Employee Concerns Line to report a question or concern
about issues such as business conduct, ethics or safety. Calls are Toll-Fee and Anonymous at 1-866-832-
4557. Employees may leave a message 24 hour a day.
Examples of what can be reported include but not limited to:

1. Harassment
2. Illegal Activity
3. Safety violations
4. Threats or violence
5. Theft or fraud

Employees may also discuss their concerns directly with their immediate supervisor, any member of
management or Human Resources.

FORMS OR DOCUMENTS
GESMN Internal Use