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proficient in digital technologies and customer engagement. opportunities arising from technological advancements and
This ensures that bank employees can effectively guide evolving customer expectations. Embracing emerging
customers through the digital banking journey and offer technologies like AI, blockchain, and biometrics will enable
personalized assistance when needed. banks to offer more secure and innovative services.
Nurturing Innovation: Sandboxes and Furthermore, collaboration between traditional banks and
Regulatory Sandboxing fintech startups will foster innovation and enhance the
quality of financial services. Joint ventures, investments, and
To encourage innovation in the financial sector, regulatory
partnerships can help banks access cutting-edge
authorities in India have introduced regulatory sandboxes. technologies and expand their product offerings to cater to
These sandboxes allow fintech start-ups and financial diverse customer segments.
institutions to test their innovative products and services in a
controlled environment, without immediately complying with As India's economy continues to grow, the banking sector
all regulatory requirements. It provides an opportunity for will play a critical role in supporting businesses, individuals,
participants to understand potential regulatory challenges and government initiatives. The ongoing emphasis on
and refine their offerings before a full-scale launch.
financial inclusion and sustainable banking practices will
The RBI's regulatory sandbox initiative has facilitated the contribute to a more equitable and greener economy.
development of cutting-edge solutions such as blockchain-
based remittances, digital identity solutions, and Source :
microinsurance products. This approach fosters a culture of 1. Different Financial Daily
innovation and collaboration between regulators and 2. Different Financial Magazines
industry players.
3. Internet
Future - Outlook and Opportunities 4. Reserve Bank of India (website)
The future of banking in India is promising, with numerous 5. NPCI (website)
FORM IV (SEE RULE 8)
1. Place Kolkata
2. Periodicity of Publication Monthly
3. Printers Name Satyajug Employees Co-operative Industrial Society Ltd.
(Whether citizen of India?) Yes
(If foreigner, state the country of origin) No
Address 13/1A, Prafulla Sarkar Street, Kolkata - 700 072
4. Publishers Name Sashi Prabha Agarwala
(Whether citizen of India?) Yes
(If foreigner, state the country of origin) No
5. Editors Name Dr. Rakesh Agarwal
(Whether citizen of India?) Yes
(If foreigner, state the country of origin) No
Address 25/1, Baranashi Ghosh Street, P.S. Girish Park,
Kolkata - 700 007
6. Name and address of individuals who own the Sashi Prabha Agarwala
newspaper and partners or shareholders holding Director, Sashi Publications Pvt. Ltd.
more than one percent of the total capital 25/1, Baranashi Ghosh Street, Kolkata - 700 007
BANKING FINANCE | MARCH | 2024 | 35