Page 17 - IC90 Human Resource Management
P. 17
a) Principles for departmentalisation
b) Departmentalisation on the basis of different products
c) Departmentalisation on the basis of region
3. Line and staff
a) In organisations, some functions are called 'Line' functions and some
functions are called 'Staff' functions.
b) A 'line' function is one that produces results directly in its core business
areas, while a 'staff' function is one that that provides support services.
c) Selling is a line function. The cashier's job is a line function. Recruiting
people is a line function.
d) Giving legal advice is a staff function. Planning is a staff function.
Execution of the plan will be done by the line.
e) Traditionally both these were kept apart, because they needed
different specialisations. Recent trends however tend to bring them
