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Chapter - 9
Leadership
Chapter Introduction:
This chapter deals with issues relating to leadership in organisations and
explains the ingredients of good leadership skills.
A. Understanding Leadership
1. Introduction
The main resources in organisations are people. Managing people calls for
"leadership" skills. Leadership skills are different from managerial skills.
Leadership skills relate to those skills that are relevant to managing people.
2. What is leadership?
a) Meaning
Leadership is the ability to influence other people. It is also defined as the
process of influencing people. Either way, leadership is related to influencing
