Page 18 - Risk Management Bulletin Jan- Mar 2022
P. 18

RMAI BULLETIN JANUARY - MARCH 2022













              BEND BUT DON'T




              BREAK:




              OPERATIONAL




              RESILIENCE












                       he word  resilience was  coined  by Emmy  Consistency                   Progressive
              T        Werner in the 1970s. She studied a cohort
                       of  children  from  Hawaii.  The  cohort
                       typically comprised of families that were
              quite poor, among the children who grew up in these
              detrimental situations only one third  didn't exhibit
                                                                   Performance            Adaptive
              destructive behavior in later stages and hence Werner
              deemed this group to be "resilient".                 optimization,          inovation,
                                                                  improving and           imagining
              Being resilient means "the capacity to recover from
                                                                     exploring          and creating
              difficulties" but unlike the movies we can't wait for
              miracles to happen. In the real world we anticipate,
              prevent, recover and/or adapt. These 4 pillars make up
              the institution that is "operational resilience".
                                                                    Preventive             Mindful
              If we break down operational resilience, we can find
              two core drivers  and two  core  approaches  that       control,              action,
              organization usually adopt:                           montioring          noticing and
                                                                   and applying          responding
                                 About the author

                           Usha Yadav
                           AGM & Faculty
                                                                 Defensive                      Flexibility
                           SBICRM, Gurugram


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