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TURNING TTI SUCCESS INSIGHTS’ ASSESSMENTS INTO . . .
conveys messages beyond your awareness. Yet, you can deliberately
use these cues to guide a conversation. Adopting an open and invit-
ing body language signals your willingness to engage and empathize
with the other person. Simple actions like nodding can affirm what
someone is saying, indicating your agreement or understanding,
while shaking your head can show disagreement. Eye contact is par-
ticularly crucial as it forges a strong connection, especially during
challenging discussions.
Key Point: Alignment Improves and Builds Trust
When you effectively synchronize your words and body
language, it enhances the likelihood of fostering trust with the
person you’re speaking to. This harmonious interaction also
helps you discern and understand their core motivations.
Your Conversation Partner’s Body Speaks
Understanding nonverbal cues and looking for alignment in your
conversation partner is important because . . .
• If someone’s verbal and nonverbal expressions align, it’s
likely they mean what they say.
• Nonverbal cues are often more reliable than verbal ones
when they don’t match.
• You can gauge someone’s emotions and attitudes toward
you by their body language.
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