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THE POWER OF READING PEOPLE





                      Key Point: Know Your Tools to Better
                             Utilize Them for Success


               It is important to deepen your understanding of behavioral
                               styles and motivations.





           When leveraging what you learn from the TTI Style Insights behav-
           ioral assessment, you acquire essential skills that will enhance and
           solidify your business relationships. Salespeople can more accurately
           understand and serve customers by recognizing behavioral patterns.
           Sales managers, equipped with insights into these behaviors, can
           guide their teams to connect more effectively with each client.
           Recognizing whether a customer has a fiery-red and direct, optimis-
           tic yellow, steady green, or analytical blue style allows for tailored
           interactions and the assignment of compatible sales representatives.

           TTI’s DISC behavioral assessment also helps you comprehend your
           own behavioral tendencies, strengths, and areas for improvement.
           You’ll learn how to positively influence others and handle interac-
           tions with confidence and authenticity. For example, a manager with
           an expressive, sunny yellow style might appear overbearing to some.

           With this awareness, they can adjust their approach, especially when
           it comes to delegation and saying “no.”

           In managing teams, understanding each member’s unique capabili-
           ties allows you to become a more effective relationship manager and
           address each individual’s needs. Consider the following scenarios:

               •  When critiquing a direct, fiery-red team member, be con-
                  cise and justify your feedback clearly, highlighting the con-
                  sequences of actions.


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