Page 104 - Act! Marketing Automation User Guide
P. 104
Drip Marketing Act! v21
Once these amendments have been made, we can click Update, then go to the Actions
menu once again, and choose to Return.
So far in our workflow, we have said that if the contact has not opened the first email within
1 week, AMA will now re-send that email. We now need to add in a Decision step to decide
what happens if the contact does or does not open the second email.
Click on the second email step:
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