Page 105 - Act! Marketing Automation User Guide
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Web End User Training Guide Drip Marketing
Make sure to select Insert action after, and choose Decision, then click Go.
The decision here is the same as we entered before, has the contact opened the second
email or not. So the Condition Type is Email Opened, and the Selected Email is 2
nd
Attempt.
nd
Once you click Save, you can enter a Decision Name (we will call ours Opened 2
Email), then click the Actions menu and choose Save & Return.
Our workflow now looks like this:
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