Page 14 - Why Choose LJ Hooker Beenleigh

Payment of Rent

To make payment of rent convenient for tenants Reminder SMS 2 days in arrears.
LJ Hooker Beenleigh has a number of payment
options: Email reminder 3 days in arrears +
phone call.
Direct Debit from Bank account
Direct Credit form Bank Account. ‘Urgent’ letter forwarded 5 days in
arrears.
We are also registered with Centrelink for direct
payment from client benefits prior to them Issue of the appropriate Qld Tenancy
receiving them. Authority notice requesting full
payment (Issued after 7 days of arrears)
This office has a Zero Tolerance policy in relation
and payment required within 7 days –
to rent arrears. We are proud of our consistently
(by law).
low arrears rate.
If no payment after that required time,
All tenants are advised of their responsibilities
we then contact the owner of the property
regarding payment of rent during the lease
and seek instructions. We then act in
sign up process and fully informed of the
accordance with owner written instructions.
process should they not fulfil their obligations
Terminate tenancy if required. Via ‘Notice
to Leave’ form or through the QCAT tenancy
tribunal process.

14 LJ Hooker Beenleigh