Page 17 - Why Choose LJ Hooker Beenleigh

Communication

• The most vital part of any relationship!

• Regular newsletter to all our landlord clients.

• Routine Inspection reports after each inspection.
• Copies of Entry Condition Report and Tenancy
Agreement will be provided.

• Weekly Activity report on vacant rental property.

• You will be part of the tenant selection process
and have final approval.
• You will be advised when your tenant is
vacating and kept informed on the re-letting
outcome.

• You will be included in any rent review process.

• We will always contact you with any normal
repair or maintenance requests.

• Please let us know how you want to be
informed should a tenant fall behind with rental
payments.
• We conduct regular surveys to ensure the level
of service we provide is meeting your needs.
Because we’re proud of our service standards
we’re not afraid to ask - “Are we meeting your
expectations?”
• From time to time, we may just call to say hello
and to discuss any plans you may have for
your investment property e.g. renovation or
refurbishment. Or perhaps you’d appreciate
a free sales appraisal to ensure the insurance
cover you have on your property is in line with
its current value.

• Access to “Ourproperty Landlord Portal”.
This site is your very own web portal that
gives you access to important data relating
to your property including copies of previous
statements, past and future routine inspection
information as well as the ability to monitor
any on- going maintenance issues.

Why Choose LJ Hooker Beenleigh