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b) Auditing of Technical Competence Stage 2 record keeping

The audit process is normally managed by the Contract The Contract Supervisors will ensure 10% of all jobs feedback
Manager. As a typical example we would carry out auditing audited by the Contract Manger are audited thus ensuring
process as follows: consistency in delivery of the audit process. time taken

Stage 1 Any failure to comply within the initial 10% check will require equipment used
The Contract Manager will ensure 10% of all technical jobs a further 10% of jobs to be checked.
are audited. c) Financial Certainty
This 10% checking will continue until all 10% are cleared.
Any compliance failures within the initial 10% check will When working to a budget, and especially on contracts where
require a further 10% of jobs to be checked. The audit will include: there is a comprehensive element, we need to ensure both
sub-contractors and our own internal management teams
This 10% checking will continue until all 10% are cleared. permit to work, method statements and risk assessments are operating within financial guidelines and constraints.
This is achieved through rigid procedures, regular reviews of
All corrective actions resulting from an audit will be reported accident book progress, one to one meetings with the Account Director and
via the monthly client report. dashboard/management reporting tools.
qualifications
All audited jobs will be identified on Elogbooks for future Comserve operates an open book policy, providing clients
inspection housekeeping – post job with confidence and reassurance that they are being
charged appropriately for all services, at all times.

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