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The compliance audit, risk register, site specific risk Comserve’s driving objective is
assessments, technical competence audit and financial
certainty assessment combine to form our client strategic
to deliver an outstanding level
risk management plan.
Other risks to be considered:
of service that makes all parties
In addition to the risks associated with statutory compliance,
technical competence and financial certainty, there are
others that need to be continually considered when providing shine.
our service, specifically:

Delays in work. We are forever conscious that any delays
in processing or completing a work activity carry with them
financial and brand implications and therefore need to be
eliminated wherever possible.

Brand reputation. We recognise that our own service delivery
directly influences people’s perception of AIB. If an occupier
perceives they have received a weak level of service, this
will not only reflect poorly on Comserve but will also carry
with it a negative perception of AIB.

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