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Profiles IN LEADERSHIP

CORAL GABLES HOSPITAL FLORIDA MEDICAL CENTER

Denise Hernandez-Figueroa, Charles Tyson
BSN, MS Chief Nursing Officer Chief Financial Officer

Denise Hernandez-Figueroa, BSN, MS, is the chief Charlie Tyson is the chief financial officer at North
nursing officer at Coral Gables Hospital. In her role at Shore Medical Center and Florida Medical Center. In
Coral Gables Hospital, she is responsible for overseeing this role, he will be responsible for overseeing all
and coordinating the care and staffing of the hospital’s aspects of the financial management of the hospitals.
nursing units, and their daily operations, along with Tyson has been with Tenet Healthcare, North Shore
implementing quality initiatives. Hernandez-Figueroa’s Medical Center and Florida Medical Center’s parent
experience includes being the Director of Emergency company, since 2010. He began his career as an account-
services at Palmetto General Hospital as well as being the ant at sister hospital, Palm Beach Gardens Medical
Director of Emergency services at Coral Gables Hospital Center. Tyson received his Master’s in Accounting and
many years ago. In both these positions, she was account- Health Administration from Florida Atlantic University
able for the overall direction of the emergency departments. She has been instrumental and his Bachelor of Business Administration from the University of Georgia.
in the implementation of numerous nursing, quality and patient safety initiatives, which
led to the overall improvement at her organizations. Her focus is on the patient experi-
ence, quality of care, culture of safety and employee engagement. She has a BS in Nursing NORTH SHORE MEDICAL CENTER
from Long Island University in Brooklyn New York, and she also has a Masters in
Nursing Science from Long Island University. She is also a member of numerous profes- Jessica Miller
sional organizations. Chief Nursing Officer

Ruth Diaz Jessica Miller is the chief nursing officer at North
Shore Medical Center and Florida Medical Center. She
Director of Clinical Quality Improvements is also the lead CNO for Tenet Healthcare’s Miami-Dade
Group. Miller brings extensive healthcare leadership
Ruth Diaz is the Director of Clinical Quality experience and a demonstrated focus on patient-cen-
Improvements at Coral Gables Hospital. In her role, Diaz tered care, and performance improvement. She is
responsibilities include planning, developing and direct- responsible for supervising and coordinating the daily
ing quality assurance policies programs and initiatives. operations of the hospital’s various nursing units to
Diaz is also responsible for hospital accreditations. She ensure high-quality care is delivered to all patients. She
has a Bachelors of Nursing and a Masters in Healthcare received her Bachelor of Science in Nursing and her
Administration from the University of Phoenix. Ruth is Master of Business Administration from Florida International University. Miller is
very dedicated to the community and she is part of many bilingual in English and Spanish.
community service organizations. Diaz recently received
the Lean Six Sigma Green Belt Certification.
PALMETTO GENERAL HOSPITAL
HIALEAH HOSPITAL
Michele Thoman
Shirley Adkins Chief Operating Officer
Chief Operating Officer
Michele Thoman is the chief operating officer at
Shirley Adkins is the chief operating officer at Hialeah Palmetto General Hospital. Michele is responsible for
Hospital. Shirley is responsible for the daily operations of overseeing various departments within the hospital
the hospital by maintaining a safe environment, encour- including Rehabilitation Services, Food and Nutrition
aging physician and patient satisfaction and providing Services, Environmental Services, Plant Operations,
excellent quality services. Shirley works closely with the Pharmacy, Radiology, Cardiopulmonary Services,
CFO, CEO and CNO to create and maintain operating Laboratory Services and Information Systems. Michele
budgets. Shirley received her Bachelor of Science and was previously the chief nursing officer where she led
Chemistry degree from Marshall University, a Bachelor of the nursing team at Palmetto for over a year. Michele
Science in Civil Engineering at West Virginia University, holds a Nurse Executive Advanced Certification and is a
and she received her Master of Business Administration Fellow of the Johnson and Johnson Wharton Fellows Program in Management. She
(MBA) from Colorado Tech. In her spare time, she enjoys golfing, fishing, biking, hik- is published in both Nursing Administration Quarterly and The Florida Nurse for her
ing, and spending time with her family. Shirley is also a Lean Six Sigma (LSS) green belt insight in innovation and safe staffing. In her spare time, she enjoys spending time
with over 15 years of experience in construction and design infrastructure. with her family.

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