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11 In Conversation With...

In Conversation With...

Our Managing Director and CEO, Rajesh Subramaniam, connected with the

organisation at different levels during the course of the year. While, he

communicated the big picture - where the organisation is headed and how
each one of us has an important part to play in it’s growth, we got the

opportunity to interact with him, seek clarity, ask questions and learn from

his personal experiences.

organisational level to be able to yield differentiated
business outcomes. To achieve which an org-wide
campaign FirstInnovate has been launched to foster
the spirit of innovation and harness the brilliance of
Firstsourcers.

Infact one of the benchmarks of a good strategy,
according to Rajesh is that it should drive innovation
and ‘leverage our people’.

Innovation is embedded in our work streams, it
defines the way we approach our work,
problem-solving and more. Now with new-age
technologies getting integrated into the digital
framework, our innovation agenda takes on another
dimension and so we felt the need to showcase our
Managers Open House capabilities. The upcoming Innovation Lab at our
London office will showcase that.
Sharing business updates, Rajesh shed light on the
organistaion's performance. He said that while On the people-front, Rajesh introduced FitSource - an
EBITDA margins have been on the upswing since the initiative that aims to make Firstsource a happier and
last five years, we have a lot of ground to cover. healthier Workspace.
Rajesh emphasised that to achieve a market cap of a
billion we have to quicken our pace and embrace The session was followed by a Q&A. To a question on
"...skilling, reskilling, upskilling..." on a war footing. future growth, Rajesh said efforts were underway to
understand how to leverage our core strengths and
As we strive to bridge the skill - gap, he urged sell our services to Fast Growth Technology (FGT)
Firstsourcers to cultivate an 'innovation mindset' at a companies like Uber, Facebook, Netflix and Airbnb.