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The Newsmakers 10

The Newsmakers

Rajesh shares the frame with Narendra Modi and Theresa May

Rajesh Subramaniam, Managing Director and CEO, During his address at the event, Rajesh announced
attended the prestigious 2018 NASSCOM TechUK i2i Firstsource's continued commitment to its extensive
Forum. It was graced by both the UK Prime Minister, operations in the UK. An Innovation Lab in London and
Theresa May, and Narendra Modi, Prime Minister Centres of Excellence for Banking, Sales and Services
of India. across the UK, were a part of the growth plans.

‘Know your customer’, a panel Soma’s take on...
discussion moderated by Rajesh at In an exclusive interview with 'All Things Talent', Soma
NASSCOM BPM Summit 2018 spoke about redefining workplace cultures, to engage

and retain top talent in the disruptive marketplace.
With the customer being pivotal to everything we do,
understanding their aspirations and the challenges In conversation with Aadil Bandukwala Chief
they face becomes critical. The NASSCOM panel Evangelist of 'belong.co', Soma spoke on what it takes
discussion moderated by Rajesh dwelt on this key for an organisation to succeed in today’s volatile world.
aspect. Setting the context, he requested the panellists
to share their perspectives on customer experience
and how technology has made an impact on it.