Page 6 - source

05 Awards and Recognition

Awards and Recognition

HR awards

Silver level CORE accrediation Investors In People - Gold
at Business in the Community’s Accreditation for business strategy
Reposnible Business Award in and delivery across all UK delivery
Northern Ireland centres and home-based workers

Morpheus – Future of Asia’s Best Employer 2018
HR Awards Best HR strategy in line
‘Best HR Team – 2018, for india HR with business

Industry recognitions
‘Major Contender’ in Everest Group’s CCO and Banking BPO PEAK Matrix™ Assessment 2018

Global Sourcing Association’s ‘Leader’ in the IAOP 2018’s
annual Top Performers Index Global Outsourcing 100 List
‘Service Provider Challenger’

Individual awards
Raji Raghavan, head Badrinath Bharadwaj,
marketing and corporate EVP – Finance won the ‘Corporate
communications, Development & Corporate Strategy’
recognised as ‘100 Most award at the CFONEXT100 2018
Innovative Martech Leaders’
by World Marketing Congress

Client awards

European Contact Centre Contact Centre Network
and Customer Service Northern Ireland Awards
Awards (ECCCSA), 2018 (CCNNIA), 2018
Bronze awards for best outsoursing Trainer of the year: Support team
partnership' with Lloyds of the year: NowTV People
Banking Group Development Award

NASSCOM BPM Summit 2018 UK Complaints Handling
‘Customer Service Excellence’ Awards 2018
Awards in the Process Efficiency ‘Best Personal Entertainment and
category Telecom’ - giffgaff and Firstsource

Welsh Contact Centre UK Customer Experience
Awards 2018 Awards, 2018
Outsourced Contact Centre of the Year Gold for Best Employee Engagement
People Engagement Bronze in ‘Transforming the Customer
Trainer of the Year – Adam Pitt Experience’ in partnership with Lloyds
bqanking group