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Chapter 8 • Technology and Information Management



                        COMPUTERS
                        A computer is a machine that processes and stores
                        data according to instructions stored in it. The
                        machine parts and anything attached to it are called
                        hardware. The instructions that tell the computer
                        what to do are called software.
                           As illustrated in Figure 8-1, computers have
                        three basic elements: a way to enter data, a central
                        processing unit to act on the data, and a way to
                        output the results. Users can enter data through
                        such devices as keyboards, voice-recognition
                        systems, and scanners. The central processing
                        unit receives and processes the data as directed
                        by the software stored permanently or temporar-
                        ily in the computer. Users can view data entered   PHOTO : © GETTY IMAGES/PHOTODISC.
                        and processed on monitors or can print or store
                        the data on disks, such as hard drives, floppy
                        disks, CDs (compact discs), and DVDs (digital
                        video discs).




                                                                                                 How have new technologies
                                                                                                 changed the traditional
                         FIGURE 8-1 Computers contain three basic elements—input devices,
                         the central processing unit, and output devices.                        business office?


                             Input Data Devices    Central Processing Unit   Output Devices
                                (examples)                                     (examples)



                               KEYBOARD


                                                                               MONITOR


                                MOUSE
                                                                              STORAGE:
                                                                                Floppy
                                                                               CD/DVD
                                                                             USB Flash Drive
                                                        MEMORY
                                SCANNER                  AND
                                                       PROCESSING

                                                                              HARD DRIVE

                                 VOICE-
                              RECOGNITION
                                SYSTEM

                                                                                PRINTER

                             DIGITAL CAMERA





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