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Chapter 11 • Management Functions and Decision Making



                        LEVELS OF MANAGEMENT
                        A manager completes all four management functions
                        on a regular basis and has authority over other jobs
                        and people. In each of the situations above, where
                        employees were completing what seemed to be man-           As businesses and industries grow and decline,
                        agement functions, they were doing those tasks infre-      employment opportunities change. As you
                        quently, were not completing all of the management         think about your own future, you should use
                        functions, or were completing them for their job           information to help you make a career decision.
                        only. Seldom do nonmanagement employees have               The U.S. Bureau of Labor Statistics publishes
                        authority over other employees for more than a short       estimates of job growth. Point your browser to
                        period of time.                                            www.thomsonedu.com/school/bpmxtra. Review
                           There is typically more than one level of manage-       the estimates of job opportunities in major
                        ment in most companies. Large companies may have           occupational areas from 1994 to 2014. Select
                        five or six management classifications. However,           three industries that offer jobs that may be
                        today many companies are attempting to reduce the          of interest to you. Compare the projected job
                        number of levels of management, making each level          growth by total number of jobs and percentage
                        of management and each manager’s work more                 increase. Prepare a bar graph that illustrates
                        important.                                                 your findings. In addition to job growth, what
                           A manager whose main job is to direct the work          other types of information are important to
                        of nonmanagement employees is called a supervisor.         you as you make career plans?
                        Supervisors are typically the first (or beginning)
                        level of management in a company and often have            www.thomsonedu.com/school/bpmxtra
                        many nonmanagerial activities to perform as well.
                        An executive is a top-level manager who spends
                        almost all of his or her time on management functions
                        and decisions that affect the entire company. Executives have other managers
                        reporting to them. Between executives and supervisors in larger organizations,
                        there will be one or more levels of mid-managers.
                           A mid-manager completes all of the management functions, but spends
                        most of the time on one or two management functions such as planning or
                        controlling, or is responsible for a specific part of the company’s operations.
                        Figure 11-1 shows how the time spent on management functions changes for
                        different levels of managers in a business.
                           You can see from the figure that as a manager moves up in the organiza-
                        tion, responsibilities change. Supervisors work most directly with employees




                         FIGURE 11-1 The amount of time spent on each function depends on
                         the level of management.



                         Planning


                         Organizing
                                                                              Executives
                                                                              Mid-Managers
                         Implementing
                                                                              Supervisors

                         Controlling







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