Page 291 - Business Principles and Management
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Unit 4




                                                 FIGURE 11-2 Common Tools Used by Supervisors for Day-to-Day
                                                 Management


                                                  Work Schedules                    Time Schedules
                                                                                      THURSDAY
                                                        Employee Weekly Time Sheet   1 DECEMBER, 19--   •   335th Day, 30 Days Left   •   48th Week
                                                                                      APPOINTMENTS & SCHEDULED EVENTS
                                                                                                DIARY AND WORK RECORD
                                                                                             8
                                                    NAME         DEPARTMENT  LOCATION        0800
                                                                                             9
                                                    EMPLOYEE NUMBER  SOCIAL SECURITY NUMBER  PAYROLL CLASSIFICATION  SHIFT  FILE NUMBER  0900
                                                                                             10
                                                    COMPLETE WEEKLY AND SUBMIT TO SUPERVISOR ON  _______________________  EACH WEEK   1000
                                                                                             11
                                                                                             1100
                                                                                             12
                                                    DAY OF WEEK  MORNING  AFTERNOON  OVERTIME  FOR OFFICE USE  1200
                                                                                             1
                                                           IN         OUT    IN         OUT    IN         OUT  REGULAR                 OVERTIME
                                                                                             1300
                                                                                             2
                                                                                             1400
                                                    MONDAY                                   3
                                                                                             1500
                                                                                             4
                                                    TUESDAY
                                                                                             1600
                                                    WEDNESDAY                                5
                                                                                             1700
                                                    THURSDAY                                 6
                                                    FRIDAY                                   1800
                                                                                             7
                                                    SATURDAY                                 1900
                                                                                             8
                                                    SUNDAY                                    2000
                                                    TOTALS
                                                                                       TO BE DONE TODAY (ACTION LIST)  EXPENSE & REIMBURSEMENT RECORD
                                                            SENT TO PAYROLL  RECEIVED IN PAYROLL
                                                    THIS FORM MUST BE RECEIVED
                                                            ______________________ AM/PM ON _______________________  ______________________ AM/PM ON ______________________
                                                    IN PAYROLL BY
                                                    ___________________ AM/PM ON  EMPLOYEE SIGNATURE  DATE  DEPARTMENT SUPERVISOR  DATE
                                                    ___________________ EACH WEEK.
                                                            SUPERVISOR SIGNATURE  DATE  PAYROLL DEPARTMENT  DATE
                                                                                     © DAY-TIMERS, Inc. ALLENTOWN, PA 18195-1551
                                                  Memos and Reports                 Evaluation Checklists
                                                           ARBOR SHOES                      Personnel Evaluation
                                                           MEMORANDUM                                QUARTERLY              SEMI-ANNUAL             ANNUAL
                                                                                      EMPLOYEE   EMPLOYEE NUMBER  GRADE LEVEL  LAST EVALUATION DATE
                                                                                      TITLE      DEPARTMENT  LOCATION  PHONE
                                                      TO:  Peter, Isabelle, Anita
                                                      CC:  Philip, Marie
                                                                                      EVALUATION AREAS  POOR  FAIR  SATIS.  GOOD  EXCELLENT  BRIEF COMMENTS
                                                      FROM:  Adam                     KNOWLEDGE OF JOB
                                                      DATE:  10/25/--                 ACHIEVES PLANNED RESULTS
                                                      SUBJECT:   Holiday Promotions   FELLOW EMPLOYEE RELATIONS
                                                                                      CONSISTENCY
                                                                                      QUALITY OF WORK
                                                      Just a quick update on the plans for Holiday 20--.  As you know, the
                                                                                      ATTENDANCE RECORD
                                                      marketing mix for fourth quarter will depend more heavily than ever
                                                      on in-store promotions to gain that all-important impulse purchase.  ATTITUDE
                                                      Women’s Dress and Evening Shoe Promotion  GENERAL COMMENTS
                                                      The tentative theme for the women’s dress and evening shoe promo-
                                                      tion is lights: Styles to light up your holidays. Components of the
                                                      promotion include:
                                                              • Special lighted display
                                                              • 4-color flyer featuring sequined evening wear
                                                              • Sparkle-in-the-dark earrings with purchase
                                                                                      THIS EVALUATION       WAS      WAS NOT (SEE BELOW) DISCUSSED WITH EMPLOYEE ON
                                                                                      I HAVE READ THIS EVALUATION, MADE MY COMMENTS ON THE BACK OF THIS   SUPERVISOR’S SIGNATURE  DATE
                                                                                      FORM, AND MY SIGNATURE DOES NOT NECESSARILY INDICATE THAT I AGREE
                                                                                      WITH THIS EVALUATION.
                                                                                                    SUPERVISOR’S SIGNATURE  DATE
                                                                                      EMPLOYEE    DATE  PERSONNEL OFFICER’S SIGNATURE  DATE
                                                assigned must have the skills to complete the work as well as the motivation to
                                                do it and must work well together if they are part of a work team.
                                                   Time management is an important management skill for supervisors. A great
                                                deal of work must be done in a short time. Supervisors must be able to determine
                                                the work to be done, set priorities for the most important work, and ensure that
                                                it is completed properly and on time. They must not only use their time effec-
                                                tively, but also help their employees determine how to use their time most ef-
                                                fectively each day.
                                                COMMUNICATING WITH EMPLOYEES
                                                Supervisors communicate every day with their employees. Though much of the
                                                communication between supervisors and employees is oral, they communicate in
                                                writing as well. Supervisors and employees today often communicate using technol-
                                                ogy such as e-mail and other computer communications.
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