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Chapter 20 • Nature and Scope of Marketing







                           20.3 Marketing Plan



                           Goals                                       Terms
                           • Explain the four stages of the            • marketing plan           • industrial goods
                              product life cycle.                      • product life cycle       • consumer goods
                           • Identify the consumer goods               • introduction stage       • convenience goods
                              classifications.                         • growth stage             • shopping goods
                                                                       • maturity stage           • specialty goods
                                                                       • decline stage            • unsought goods




                           ll the marketing decisions for a particular product must work together for the
                           product to succeed. For example, advertising may be timed to coincide with
                        Aa product’s introduction. To help coordinate marketing activities, businesses
                        develop marketing plans. The marketing plan is a detailed written description of all
                        marketing activities that a business must accomplish in order to sell its products. It
                        describes the goals the business wants to accomplish, the target markets it wants to
                        serve, the marketing mixes it will use for each product, and the tactics that make up
                        the marketing strategy. It identifies the ways in which the business will evaluate its
                        marketing to determine if the activities were successful and the goals were accom-
                        plished. The marketing plan is written for a specific time period (often one year).
                           The top marketing executive develops the marketing plan, based on informa-
                        tion from many other people. Market research is very important in developing a
                        marketing plan. Once a written plan is completed, all of the people involved in
                        marketing activities can use it to guide their decisions about each marketing mix
                        element and to coordinate their efforts as they complete the planned activities.
                           The marketing plan is influenced by a product’s life cycle stage and the nature
                        of the competition. These factors influence the development of a marketing mix.



                        The Product Life Cycle

                        Successful products move through fairly predictable stages throughout their
                        product lives. They are introduced, and then their sales and profits increase
                        rapidly to a point at which they level off. Eventually, both profits and sales de-
                        cline as newer products replace the old ones. The product life cycle consists of
                        the four stages of sales and profit performance through which all brands of a
                        product progress: introduction, growth, maturity, and decline. The product life
                        cycle usually describes an industry’s progression. Figure 20-3 (see p. 548) is a
                        graphical depiction of sales and profits at different stages of the product life cycle.

                        INTRODUCTION

                        In the introduction stage, a brand-new product enters the market. Initially,
                        there is only one brand of the product available for consumers to purchase.
                        The new product is quite different from, and expected to be better than, prod-
                        ucts customers are currently using. Examples of products that were recently in



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