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CHAPTER 18   The Digital Enterprise  627


                 Economic Impact of Supply Chain Management
                 Supply chain management is about minimizing the total costs in the chain and  EXHIBIT 18.4
                 maximizing the value to the end user. In turn, the economic impact of supply chain
                                                                                          Examples of Supply Chain
                 management is significant because for both goods and services, supply chain costs
                                                                                          Costs as a Percentage of
                 as a fraction of sales are often considerable, as shown in Exhibit 18.4.  Sales
                    Of greater importance is the impact on profit of reductions in supply
                 chain costs. Consider a firm whose supply chain costs represent 50 per-            Supply Chain Costs
                 cent of sales, other variable costs represent 20 percent of sales, and fixed  Industry  (% of sales)
                 costs represent 25 percent of sales. Then, on sales of $100, profit would
                                                                                   Automobile             67
                 be $5, or 5 percent of sales. This calculation is illustrated in Exhibit 18.5
                                                                                   Food                   60
                 in the column labeled “Base Case.” Now, if supply chain management
                                                                                   Lumber                 61
                 reduced the supply chain costs by 2 percent, from $50 to $49, then profit
                                                                                   Paper                  55
                 would increase to $6, or 6 percent of sales. This calculation is illustrated
                                                                                   Petroleum              79
                 in Exhibit 18.5 in the column labeled “Reducing Supply Chain Costs.” On
                                                                                   Transportation         62
                 the other hand, if sales increased from $100 to $120, then profit would
                                                                                   All industries         52
                 also increase to $6, or 6 percent of sales. This calculation is illustrated in
                 Exhibit 18.5 in the column labeled “Increasing Sales.” Therefore, the eco-  Source: From Jay Heizer and Barry Render, Opera-
                 nomic impact on profit of reducing supply chain costs by 2 percent is  tions Management, 7th Edition, © 2004. Adapted by
                                                                                 permission of Pearson Education, Inc., Upper Saddle
                 equivalent to increasing sales by 20 percent. Clearly, the leverage on  River, NJ.
                 profit provided by reducing supply chain costs is enormous.
                                                                                          EXHIBIT 18.5
                 Supply Chain Management Strategies
                                                                                          Economic Impact on Profit of
                 There are four basic supply chain management strategies: few versus many suppli-
                                                                                          Reducing Supply Chain Costs
                 ers, vertical integration, virtual collaboration, and bypassing. In the many suppliers  Versus Increasing Sales
                 option, suppliers respond to a “request for
                 quotation” from the company, and the                                     Reducing Supply   Increasing
                 contract usually goes to the lowest bidder.                 Base Case      Chain Costs     Sales
                 This is a common approach when prod-
                                                          Sales                 $100          $100           $120
                 ucts are commodities and suppliers com-
                 pete aggressively with one another. It also  Supply chain costs  $ 50         $ 49          $ 60
                 places the burden of meeting the buyer’s
                 demands on the supplier.  This strategy  Other variable costs  $ 20           $ 20          $ 24
                 obviously does not lead to long-term part-
                 nering with the suppliers.               Fixed costs           $ 25           $ 25          $ 30
                    In the few suppliers option, rather than
                                                          Profit                 $ 5            $ 6           $ 6
                 looking for short-term attributes, such as
                 low cost, the firm is looking for a long-term
                 relationship with a few dedicated suppliers. Long-term suppliers are more likely to
                 understand the broad objectives of the procuring firm and the end customer. Using
                 few suppliers can create value by allowing suppliers to have economies of scale and
                 a learning curve that yields both lower transactions costs and lower production costs.
                    Vertical integration is a supply chain management strategy in which one sup-  vertical integration A supply chain
                 ply chain member develops the ability to perform the function that another supply  management strategy where one supply
                                                                                          chain member develops the ability to
                 chain member has been performing. This may happen by internal efforts or by
                                                                                          perform the function that another supply
                 acquisition. For example, Ford Motor Company integrated vertically when it  chain member has been performing
                 decided to manufacture its own car radios. In this case, a manufacturer decided to
                 perform the function of one of its suppliers by internal efforts. As a second exam-
                 ple, if DaimlerChrysler were to purchase the supplier of radios for its cars, then
                 DaimlerChrysler would be integrating vertically by acquisition. In both examples,
                 because Ford Motor Company and DaimlerChrysler are manufacturers and are
                 “downstream” in the supply chain from their car radio suppliers, it is said that their


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