Page 133 - Today’s Business Communication; A How-to Guide for the Modern Professional
P. 133

122  REFERENCES

                Mikes, A., Hall, M., & Millo,  Y. (2013, July–August). How experts gain
                   influence: To increase their impact, functional leaders should develop four
                   specific competencies. Harvard Business Review, 71–75.
                Miller, G. A. (1956). The magical number seven, plus or minus two: Some limits
                   on our capacity for processing information. Psychological Review 63, 81–97.
                Neiva, E., & Hickson III, M. (2003). Deception and honesty in animal and
                   human communication: A new look at communicative interaction. Journal of
                   Intercultural Research 32(1), 23–45.
                Norem, J. (2001). The positive power of negative thinking. Cambridge, MA: Basic
                   Books.
                Oxford Dictionary Online� (2013). Retrieved June 10, 2013, from http://
                   oxforddictionaries.com/us
                Perez, E., Gorman, S., & Barrett, D. (2012).  FBI scrutinized on Petraeus.
                   Retrieved February 15, 2013, from Wall Street Journal Online: http://online.
                   wsj.com/article/SB10001424127887324073504578113460852395852.
                   html?mod=WSJ_hps_LEFTTopStories
                Petty, R. E., & Cacioppo, J. T. (1986). Communication and persuasion: Central
                   and peripheral routes to attitude change. New York, NY: Springer-Verlag.
                Priester, J. R., & Petty, R. E. (2003). The influence of spokesperson trustworthiness
                   on message elaboration, attitude strength, and advertising effectiveness.
                   Journal of Consumer Psychology 13, 408–421.
                Primack, D. (2013).  SEC’s new social media policy falls short. Retrieved April
                   15, 2013, from Fortune: http://finance.fortune.cnn.com/2013/04/02/secs-
                   social-media-policy-falls-short/
                Project V�O�I�C�E� (2013). Retrieved June 20, 2013, from http://www.project-
                   voice.net/
                Purcell, K. (2011). Search and email still top the list of most popular online activities.
                   Retrieved July 30, 2013, from Pew Internet and American Life Project: http://
                   www.pewinternet.org/Reports/2011/Search-and-email/Report.aspx
                Quotationsbook�com (2013). Retrieved March 5, 2013, from http://
                   quotationsbook.com/quote/16436/
                Reynolds, G. (2012). Presentation Zen: Simple ideas on presentation design and
                   delivery� Berkeley, CA: New Riders.
                Shermer, M. (2012).  What Milgram’s shock experiments really mean� Retrieved
                   June  30,  2013, from  Scientific  American:  http://www.scientificamerican.
                   com/article.cfm?id=what-milgrams-shock-experiments-really-mean
                Shigley, K. (2013).  Five tips for using social media to advance your career�
                   Retrieved February 10, 2013, from Coca Cola Company: http://www.coca-
                   colacompany.com/stories/five-tips-for-using-social-media-to-advance-your-
                   career
   128   129   130   131   132   133   134   135   136   137   138