Page 133 - Today’s Business Communication; A How-to Guide for the Modern Professional
P. 133
122 REFERENCES
Mikes, A., Hall, M., & Millo, Y. (2013, July–August). How experts gain
influence: To increase their impact, functional leaders should develop four
specific competencies. Harvard Business Review, 71–75.
Miller, G. A. (1956). The magical number seven, plus or minus two: Some limits
on our capacity for processing information. Psychological Review 63, 81–97.
Neiva, E., & Hickson III, M. (2003). Deception and honesty in animal and
human communication: A new look at communicative interaction. Journal of
Intercultural Research 32(1), 23–45.
Norem, J. (2001). The positive power of negative thinking. Cambridge, MA: Basic
Books.
Oxford Dictionary Online� (2013). Retrieved June 10, 2013, from http://
oxforddictionaries.com/us
Perez, E., Gorman, S., & Barrett, D. (2012). FBI scrutinized on Petraeus.
Retrieved February 15, 2013, from Wall Street Journal Online: http://online.
wsj.com/article/SB10001424127887324073504578113460852395852.
html?mod=WSJ_hps_LEFTTopStories
Petty, R. E., & Cacioppo, J. T. (1986). Communication and persuasion: Central
and peripheral routes to attitude change. New York, NY: Springer-Verlag.
Priester, J. R., & Petty, R. E. (2003). The influence of spokesperson trustworthiness
on message elaboration, attitude strength, and advertising effectiveness.
Journal of Consumer Psychology 13, 408–421.
Primack, D. (2013). SEC’s new social media policy falls short. Retrieved April
15, 2013, from Fortune: http://finance.fortune.cnn.com/2013/04/02/secs-
social-media-policy-falls-short/
Project V�O�I�C�E� (2013). Retrieved June 20, 2013, from http://www.project-
voice.net/
Purcell, K. (2011). Search and email still top the list of most popular online activities.
Retrieved July 30, 2013, from Pew Internet and American Life Project: http://
www.pewinternet.org/Reports/2011/Search-and-email/Report.aspx
Quotationsbook�com (2013). Retrieved March 5, 2013, from http://
quotationsbook.com/quote/16436/
Reynolds, G. (2012). Presentation Zen: Simple ideas on presentation design and
delivery� Berkeley, CA: New Riders.
Shermer, M. (2012). What Milgram’s shock experiments really mean� Retrieved
June 30, 2013, from Scientific American: http://www.scientificamerican.
com/article.cfm?id=what-milgrams-shock-experiments-really-mean
Shigley, K. (2013). Five tips for using social media to advance your career�
Retrieved February 10, 2013, from Coca Cola Company: http://www.coca-
colacompany.com/stories/five-tips-for-using-social-media-to-advance-your-
career