Page 27 - 2019 Delegate Assembly Conference
P. 27

TOWN HALL & DELEGATE ASSEMBLY WRAP-UP




                                                              One member cautioned about a proposal
                                                              suggesting GII contact member Goodwill
                                                              organizations that are in potential financial
                                                              distress to offer assistance, citing the role of
                                                              autonomy in Goodwill's structure. Another member
                                                              suggested that the Membership Standards
                                                              proposal is a “pre-emptive tool to engage
                                                              Goodwills.”

                                                              Other comments during the Town Hall included
                                                              a recommendation that the GII team compile
                                                              a lessons learned review of the launch of the
          Moderated by: Steve Preston, President and CEO,     Gateway data analytics system, and a similar
          Dale Jenkins, Outgoing Board Chair; and Amy Luttrell,   review of the Ad Council campaign, which would
          Incoming Board Chair, GII                           effectively create a national public service
                                                              announcement marrying the Goodwill mission with
          During the Town Hall Meeting wrapping up            the network's brand.
          Delegate Assembly, Goodwill CEOs and board
          members discussed the results of an online          In his closing remarks before the Delegate
          straw poll conducted during the Advancing Our       Assembly, outgoing GII Board of Directors Chair
          Strategic Directions session.                       Dale Jenkins invited Goodwill leaders to offer
                                                              their supportive counsel and wisdom to help GII
          The poll was designed to gauge feedback on          President and CEO Steve Preston as he leads the
          the network’s common purpose, how it can            organization forward.
          operate more effectively to create solutions, and
          whether Goodwill should have recommended            “We have a new CEO who unquestionably has
          non-binding performance standards beyond
          existing membership standards to achieve a          every bit of passion for the mission as anyone in
          stronger brand and impact. View the responses       this room. He also has unparalleled skill sets to
          to the Mentimeter poll.                             bring this organization to its future potential. He

          After reviewing the previous responses,             is uniquely qualified to take this organization to
          attendees provided thoughts via a new               the next level.”
          Mentimeter poll to further explore areas related
          to standards, including financial stability,                          — Dale Jenkins, Outgoing Chair,
          governance, retail and customer experience,                                     GII Board of Directors
          mission integration and impact, brand/
          trademark use, and territory utilization.

          While the overall response rate showed positive
          support for additional standards in several areas,
          Goodwill leaders sought to provide a more
          nuanced response during their turns at the
          microphone.



                                                                W
                                                                Watch, Read, Learn | Curated Resourcesatch, Read, Learn | Curated Resources
                                                                1.  1.  View the Mentimeter poll results.



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