Page 21 - CIMA MCS Workbook May 2019 - Day 2

PROJECT AND RELATIONSHIP MANAGEMENT (E2) ‐ PRACTICE TASKS

Attachment:

From: COO

To: Finance Director

Memorandum: Website project

The project for Jord’s website is due to commence shortly but already potential problems have
been identified with the proposed functionality of the new site and the fact that it is not easy to
navigate.

The Project Manager, when interviewed, has expressed concern about the lack of discussion
during the initial meetings surrounding project constraints.

In his opinion, the extra time now needed (and therefore the rising costs of the project) to
improve the functionality are a result of these constraints not being fully understood in the first
instance. When asked to estimate that potential delay the change to the functionality will cause,
his best estimate is “several weeks”.

Anonymous feedback from the project team (many of which are Jord personnel) indicates:

“…there has been a lack of visibility of the project manager. Team members were unaware of any
deadlines as they had not been shown any plan or schedule of work and this had made it difficult
to prioritise tasks and understand how they can contribute to the project.”

I have called an emergency meeting with the Project Manager in order to come up with some
immediate solutions which could address the estimated project slippage.

Frieda

KAPLAN PUBLISHING 41