Page 193 - E1 Integrated Workbook STUDENT 2018

Appraisal, training and development, motivation and retention

2.4 Training

The stages in the training and development process are as follows

Stage 1: Identify training and development needs

Stage 2: Set training objectives

Stage 3: Plan the training

Stage 4: Deliver the training

Stage 5: Evaluate the training

Stage 5: According to Kirkpatrick, there are four levels at which training can be
evaluated:

 reaction

 learning

 behaviour

 results.

Illustrations and further practice

Now try TYUs 1 and 2 from Chapter 14.

Read illustrations 1 and 2 from Chapter 14.

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