Page 293 - F1 - AB Integrated Workbook STUDENT 2018-19

Leadership, management and supervision

Ashridge management college

The research at Ashridge Management College distinguished four main
management styles.

 Tells (autocratic) – the manager makes all the decisions and issues
instructions which are to be obeyed without question.

 Sells (persuasive) – the manager still makes all the decisions, but believes that
team members must be motivated to accept them in order to carry them out
properly.

 Consults (participative) – the manager confers with the team and takes their
views into account, although still retains the final say.

 Joins (democratic) – the leader and the team members make the decision
together on the basis of consensus.

287