Page 289 - F1 - AB Integrated Workbook STUDENT 2018-19

Leadership, management and supervision

3.7 Mintzberg – the ten skills of the manager

Mintzberg identified ten skills that managers need if they are to maximise their
effectiveness.

Interpersonal Informational Decisional

Figurehead Monitor Entrepreneur

Leader Disseminator Disturbance handler

Liaison Spokesperson Resource allocator

Negotiator

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