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Chapter 15
Job design
Style What it means Typical impact
Scientific Very specific job roles Focus on input
management
Strict limits and controls Repetitive, boring work
over employee actions
Deskilling of work
Standardisation of job roles
across staff levels
Job enrichment Greater responsibility for Improved job satisfaction
staff
Better staff development
Control delegated
downwards Focus on output
Staff take on more tasks
Japanese Encourages staff flexibility Focus on improvements
management
Focuses on quality and total Better staff development
involvement
More flexible organisation
Aims to minimise risk
Business process Staff self-manage Focus on long term impact
Staff work on long term Staff need to be flexible
process improvements
Staff have more discretion
Staff work in specialised
teams Rewards are linked more to
group performance
Extensive use of IT
Illustrations and further practice
Now try TYU question 2.
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