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Strategy and people

Workplace learning

5.1 Terminology

Workplace Learning organisations are capable of adapting, changing,
learning developing and transforming themselves in response to the
needs, wishes and aspirations of people, inside and outside.

The role of management in a learning organisation is to
encourage continuous learning and acquisition of new
knowledge and skills and to transform these into actual
behaviour, products and processes within the organisation.

Knowledge This is concerned with how to acquire, share, retain and use
management information, knowledge and experience, and how to build on
and develop it.

It requires a commitment from senior management to
establishing a culture where the sharing of knowledge is
encouraged and supported.

Knowledge Knowledge workers are not involved in routine production or
workers administrative functions but provide expertise in a defined area.
Collaboration in projects is a key aspect of the knowledge
worker's role.

Management should base employee selection for these roles
on the basis of skill and competences rather than application to
a distinct task.

Illustrations and further practice

Now try TYU question 6.

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