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Chapter 16

Change management

Outcome

By the end of this session you should be able to:

 describe what strategic drift is and how it can arise

 explain that business change is often driven by the need to address strategic
alignment

 describe the types of strategic change in terms of a matrix

 determine the changes that might be needed in an organisation in terms of the
cultural web and how culture plays a part on organisational strategy

 explain the reasons for resistance to change typically found in all organisations

 advise on different leadership styles for achieving change

 explain how the leadership style applied in managing change will be affected by
the contextual features of the situation faced by the organisation

 describe the main methods that can be used to manage strategic change

 explain how change management techniques play a role in all elements of the
business change lifecycle

and answer questions relating to these areas.

The underpinning detail for this Chapter in your Integrated Workbook can

be found in Chapter 16 of your Study Text

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