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               ACTIONS
               The Group HR Director should invite Johan in for formal consultations with the Group CEO, the

               chair of the nominations and remuneration committees with a view to making an offer. Group
               Marketing should effect a PR plan to proactively manage any public criticisms about MCOM's

               commitment to Affirmative Action or Transformation. Care should be taken to ensure the two
               internal candidates not selected continue to serve and remain motivated and provide support to
               the decision. The Board needs to also clarify its continued commitment to succession planning

               internally and externally. Before making this appointment, the Board and Group HR must take
               steps to motivate the current Group CEO and secure his commitment to serve as interim Group
               CEO for the full 12 months notice period required by Johan Van Rendsberg. If any of the above

               measures fail, the board should seriously consider rather appointing Mtelo Myati as the second
               most qualified candidate.

               Delivering on 4 Key Investor Ratios



               Our shareholders have been disheartened by our reduced profits in 2015 (a weakness in our
               updated SWOT analysis) occasioned by the fine in Nakolia. During the first quarter of  2016, we
               sought their understanding to pursue a rather conservative set of financial targets for this year.

               We stated our main goal as 'to prevent Key Investor Ratios from worsening beyond 25% from
               their  2015  levels.'  We  have  performed  detailed  calculations  in  Appendix  2  based  on  the

               assumptions  we  made  regarding  our  2016  performance.  The  table  below  summarises  our
               findings on those 4 Key Investor Ratios:

                                % CHANGE             Workings         2016           Workings          2015
                                                      (million)                        (million)

                ROE      44% Deterioration     S$14,281/151,131         9%     S$23,570/151,838         16%
                EPS      40% Deterioration         14,281/1,848        7.7%         23,570/1,848      12.8%

                DPS      39% Deterioration         11,425/1,848        6.2%         18,856/1,848      10.2%
                D/E      20% Deterioration       64,190/151,131        42%       52,661/151,838         35%


               It is clear from the above that unless urgent steps can be taken during the final quarter of this
               year, we will miss our targets in 3 of the 4 key ratios. Return on Equity (ROE) was 16% in 2015

               and it is projected to drop to 9%, a 44% worsening against a target of 25%. Earnings Per Share
               (EPS) will deteriorate by 40% and Dividends Per Share (DPS) by 39%. The only one which will
               still meet the target of not worsening beyond 25% is financial gearing. It will deteriorate from

               35% to 42%, a 20% deterioration, most likely attributable to the projected increased debt to pay

                                                            Developed by The CharterQuest Institute for 'The CFO Case Study Competition 2016'
                                                                          www.charterquest.co.za | Email: thecfo@charterquest.co.za
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