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PROFESSIONAL DEVELOPMENT
WORKSHOPS
HOST RESPONSIBILITY SERVICE THAT SELLS
Duration 1/2 day Duration 1/2 day
Cost $POA Cost $POA
It’s important to have a strong A practical, interactive workshop
understanding of the Sale and Supply aimed at motivating and inspiring
of Alcohol Act 2012. This interactive excellence in providing a superior
half-day workshop is ideal for you and customer experience.
your staff, which will help grow your Good service sells - We teach
business and upskill your team your staff simple ways to exceed
customers expectations ensuring
This essential 3-4 hour workshop your business has a high customer
reinforces the importance of host retention rate. Once your staff know
responsibility and teaches the skills the importance of giving G.R.E.A.T
and strategies needed to deal with customer service your clients will
more complicated situations as they always come back. In a world where
arise. Gain an understanding around consumers are far more informed,
the importance of communicating discerning and demanding than ever
effectively and ways to deal with before, service is one of the main
customers that are under the areas where a business can outshine
influence. its competitors.
COMBINE THE 2 COURSES!
- Have your team go to the next level in 1 day!
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All group bookings are subject to an agreed minimum number of learners.
