Page 13 - 2024 ITS Catalogue Correspondence - Nov2023

SERVICE INDUSTRIES

| LEVEL 3

HOSPITALITY SKILLS ESSENTIALS
L3

Level: 3

Credits: 9 Cost $195

- Theory: Yes
- Practical: No
Essential transferable skills for anyone currently working
in hospo and wanting to upskill their knowledge or branch
out with a career change into hospitality.
This course enables you to learn the important
information required to be a hospitality superstar; from
correct kitchen practices, the history of coffee and
responsible service of alcohol.

In this course you will learn how to:
• Learn essential transferable skills for this thriving
industry
• Learn how to comply with the Food Act 2014, and
manage a Food Control Plan
• Understand common sources and prevention of
food-borne illnesses and food spoilage
• Gain knowledge of coffee bean origins, as well as
correct storage, handling, roasting and blending
processes
• Learn quality control requirements for ingredients
used for espresso beverages CORRESPONDENCE
• Know how to be a responsible host and the
importance of keeping your customers and
community safe
• Gain valuable knowledge for working in the
Hospitality industry and any Licensed premise “ Schools say:
• Understand the legal requirements of the Sale and The delivery was spot-
Supply of Alcohol Act 2012 on and their subject

knowledge is striking”
NZQA unit 168 v7 | 4 credits
Demonstrate knowledge of food contamination hazards,
and control methods used in a food business

NZQA unit 17284 v7 | 3 credits
Demonstrate knowledge of coffee origin and production

NZQA unit 4645 v10 | 2 credits
Demonstrate knowledge of maintaining a responsible
drinking environment as a server in licensed premises

CORRESPONDENCE PACKAGES 13