Page 17 - 2024 ITS Catalogue Correspondence - Nov2023
P. 17
THEORY COST
DESCRIPTION LEVEL UNIT CREDITS OR Excl
PRACTICAL gst pp
Assist customers to select goods and/or 2 11938 v7 5 Both $87
services
Establish and maintain positive
customer service interactions in a retail 2 11941 v8 2 Practical $78
environment
Demonstrate and apply knowledge of
legislation applicable to sale of goods and 2 11968 v10 4 Both $87
services
Use safe work practices in a retail 2 11971 v8 3 Both $78
environment under supervision
Demonstrate knowledge of time 2 12349 v7 3 Theory $78
management
Describe strategies for managing stress 2 12355 v7 3 Theory $78
Prepare and present basic sandwiches for 2 13281 v7 2 Practical $78
service
Prepare and serve hot and cold non-
alcoholic drinks for a commercial 2 14425 v8 5 Both $87
CORRESPONDENCE
hospitality establishment
Demonstrate knowledge of food service
styles and menu types in the hospitality 2 14431 v7 3 Theory $78
industry
Prepare and clear areas for table
service for a commercial hospitality 2 14434 v8 3 Both $78
establishment
Provide table service for a commercial 2 14436 v8 4 Both $87
hospitality establishment
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INDIVIDUAL UNITS 17
