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THEORY COST
DESCRIPTION LEVEL UNIT CREDITS OR Excl
PRACTICAL gst pp
Demonstrate and apply product and/or 3 11818 v7 2 Both $78
service knowledge
Apply skills and qualities of a salesperson 3 11831 v8 6 Both $87
in a retail or distribution environment
Demonstrate knowledge of alcoholic and 3 14420 v8 3 Theory $78
non-alcoholic beverages
Provide café counter service in a 3 14441 v7 5 Both $87
hospitality establishment
Demonstrate knowledge of coffee origin 3 17284 v7 3 Theory $78
and production
Prepare and present espresso beverages 3 17288 v8 5 Both $87
for service
Demonstrate knowledge of culinary 3 18497 v9 8 Theory $94
products and terms
Demonstrate knowledge of sleep and
sleep management in relation to work 3 21337 v4 2 Theory $78
performance
Provide hospitality sales and service 3 21853 v6 6 Both $87
opportunities to customers
Demonstrate knowledge of the
management of drug and alcohol-related 3 22316 v6 5 Theory $87
problems in the workplace
Explain the legal definitions and
consequences of theft and fraud in a 3 24996 v3 3 Theory $78
retail or distribution environment
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