Page 80 - NCS Sales Manual 2018.pdf

ENTERPRISE DATA & MANAGED SERVICES (EDMS)

MANAGED SOLUTIONS

Solutions / Services Benefits for Customers Top Strikes Hunting / Farming Terrain NCS Contact Person
(Prospecting Questions) (Customer Profile)

Managed Storage Services • Value for money, in terms • Are you spending too much Target Industries Shabab MK
of growth, performance and money maintaining your Technical Presales
• Monitoring (event data availability management storage environment? Government accounts. +65 6556 7637
collection, notification and • Storage on-demand for • Are you having problems +65 9477 7414
review with support vendor) customers finding the right skills to • Min storage environment shabab.kurunkattil@ncs.com.sg
• Operational and • Proven track record of manage your storage requiring at least 1 storage Yap Kwok Wai
admin in Mid to Large
configuration management improving customers’ I/O environment? Enterprises Lead Consultant
• Provision of monthly fault rates • Are you having problems +65 6827 3652
coping with business
statistics and storage • Space savings as custom-rs +65 9189 0521
utilisation demands for more storage? yapkwokwai@ncs.com.sg
can share their storage • Do you find it difficult to deal
• Managed data replication among their servers with storage problems during
service for added protection batch runs?
• Is your storage environment
tuned to increasing
workloads?
• Is your storage environment
performing optimally?
• Are you facing difficulty
providing round-the-clock
support?
Managed Server Services • 24x7 pro-active monitoring • Are you facing difficulty in Target Industries
and support acquiring the skill sets to
• Round-the-clock fault and • Subscription model, low support your ever increasing Government accounts.
performance monitoring OS platforms?
investment
• Server configuration • Scalable and flexible, • Do you find it costly to • Min of 10 servers and 2
management recruit, train, retrain and years’ subscription
support wide array of retain system engineers?
• Server cluster management platforms
• Are you alerted fast enough
• Hardware vendor when your servers encounter
management errors?
• Are you responding fast
enough to system alerts?
• Are you attending to your
users’ requests fast enough?

80 NCS Sales Manual | Enterprise Data & Managed Services | 2018