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4.18 How should you dress 4.21 What if information in your
as a SEKO employee? SEKO Employee Records changes
SEKO prides itself in being a professional organization after you are hired?
and has clients visiting regularly. Business casual attire It is important that SEKO’s employee records are
is appropriate dress for most business days as long complete and up-to-date. Please notify the Human
as your appearance remains professional. You should Resources Department of any change in your home
wear business attire that matches the expectations address, name, authorized payroll deductions,
of the individuals with whom you have meetings, be immigration status, name(s) of beneficiaries for
they clients, prospective clients, or other individuals on any applicable group plan, persons to notify in
those days such individuals will be in the office - and case of emergency, telephone number, marital
when you travel to their offices. Always dress in formal status or number of dependents. We need this
business attire for the first visit to a new or prospective information for insurance purposes, to comply
client. If you have any questions about whether your with governmental regulations and to notify your
appearance complies with our guidelines, please family in the event of an emergency. Employees
speak with your manager or the Human Resources who wish to view their employee files may do so
Department. As always, use common sense and by scheduling an appointment with the Human
judgment. If you have to wonder “Should I wear this to Resources Department. Access to personnel files
the Office?”, the answer is probably “No”. is limited to the Human Resources Department and
authorized personnel from SEKO.
4.19 What if you Travel on
SEKO business or incur other 4.22 Is it acceptable for you
Business Expenses? to have Personal Visitors at

SEKO reimburses employees for travel and other the workplace?
business expenses in accordance with the Travel Policy, In compliance with SEKO’s C-TPAT Security Profile,
a copy of which will be provided to you upon request all visitors must sign in and out at the Front Desk,
from the Human Resources Department. must produce an acceptable form of identification
if their identity is not already known, must wear
4.20 To whom at SEKO should a badge, and must be escorted by an employee at
you go if you have Questions or all times while at SEKO. Employees of SEKO are
Complaints about your work? responsible for the conduct of personal visitors
during working hours and at SEKO business social
At one time or another, you may have complaints functions. Visits during working hours should be of
or questions about your work. Usually you can get minimum length. You are responsible for ensuring
the answers to these questions through informal that your personal visitor is appropriately dressed
discussions with your manager or the Human at SEKO and at SEKO business social functions.
Resources Department. If your manager or the Human
Resources Department does not know the answer, 4.23 What should you do if you
he or she can get it for you. Occasionally, however,
you may feel that a problem has not been resolved receive Information Requests
to your satisfaction. Therefore, if you have escalated from outside third parties
the problem to your manager and still are unhappy about SEKO?
with the result, or the problem involves your manager,
please request a meeting with the Human Resources On occasion, SEKO may receive requests for
Department. Your manager and others involved may be information from federal and state agencies or
asked to attend the meeting. After a review, you will be entities or other persons who regulate SEKO,
given an answer. We are sincerely interested in you and counsel, representatives of the press or other
your problems, and this procedure is designed to make persons. Due to the regulated nature of our
sure that any complaint you may have receives prompt business, these inquiries may be very important
and thorough consideration. and should be handled by appropriate personnel.
Any such inquiries, along with any other inquiries
for information about SEKO or its business,
facilities, employees, suppliers or clients, should be
directed to the Chief Executive Officer or President.

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