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TABLE OF CONTENTS
Table of Contents ........................................................................................................... 3
1 • •• • Introduction .............................................................................................................. 4
2 • •• • Purpose ................................................................................................................... 4
3 • •• • Scope ...................................................................................................................... 4
4 • •• • Policy ...................................................................................................................... 4
5 • •• • Confidentiality ........................................................................................................... 5
6 • •• • Code of Conduct ........................................................................................................ 5
7 • •• • Key Roles and Responsibilities ....................................................................................... 5
I. Sun Products Sourcing Organization.............................................................................................................. 6
II. Supplier Organization .................................................................................................................................. 6
8 • •• • Quality Systems Requirements ....................................................................................... 6
9 • •• • Supplier Assessments .................................................................................................. 6
10 • •• • Advanced Product Quality Planning (APQP) ...................................................................... 7
11 • •• • First Article Submission Process .................................................................................... 7
12 • •• • Temporary Deviation REQUEST ..................................................................................... 8
13 • •• • Change CONTROL AND Request ..................................................................................... 9
14 • •• • Problem Resolution ................................................................................................... 9
I. NRCCA Process: ................................................................................................................................................. 9
II. Problem Solving Expectations .................................................................................................................. 10
III. Containment ................................................................................................................................................ 11
IV. Supplier Development ............................................................................................................................... 11
V. Supplier Quality Meetings ......................................................................................................................... 11
VI. Business Hold .............................................................................................................................................. 12
VII. Cost Recovery ............................................................................................................................................. 12
15 • •• • Delivery Requirements ............................................................................................. 12
16 • •• • Applicable documents .............................................................................................. 13
17 • •• • Acronyms & Abbreviations ........................................................................................ 13
NOTE: Acceptance of Sun’s Purchase Order (PO) constitutes acknowledgement that the Supplier has read, understands, and will
comply with the expectations of this Manual
CORPSQA-002 Rev. 5 Date: 11/19/2014 Table of Contents
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Supplier Quality Systems and Expectations Manual
