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I. Sun Products Sourcing Organization

Buyer
The buyer is the Supplier’s primary contact for all purchasing and business-related issues. The buyer is
responsible for the relationship with the Supplier, including, but not limited to, issues such as contract, quality,
cost, delivery, or health of the business. The Supplier must inform the buyer of any issue that impacts delivery,
or to request any changes.

II. Supplier Organization

The Supplier will identify a contact within the Supplier organization to communicate with Sun Products for each
function below.

Customer Representative
The customer representative to Sun Products is the primary contact within the Supplier’s organization for any
key communications with Sun Products, including any quality, delivery, or commercial issue resolution.

Quality Management Representative
The Quality Management Representative within the Supplier’s organization is responsible for quality resolution
and the implementation and maintenance of the Supplier’s Quality Management System.

8 • •• • QUALITY SYSTEMS REQUIREMENTS

Sun Products Corporation requires suppliers to develop fundamental quality systems that provide for
continuous improvement and emphasize defect prevention while reducing variation and waste.

At this time Sun does not require suppliers to obtain certification to ISO 9000; however, suppliers are strongly
encouraged to use ISO 9000 as the basis for their quality system development.

9 • •• • SUPPLIER ASSESSMENTS

Sun Products Corporation may with prior notification, conduct Quality System audits at supplier’s facilities. The
goal of the audits is to understand suppliers’ capabilities and quality systems and identify continuous
improvement opportunities.

Potential suppliers will be assessed as part of Sun’s sourcing process. Current suppliers may be audited if there
are ongoing quality problems.

Suppliers will be sent a Pre-assessment survey before the audit date. This pre-assessment should be returned
prior to Sun conducting the audit. Following the audit Sun will forward our findings and any needed corrective
actions on part of the supplier. Results of the audit will be used in the sourcing decision of potential suppliers.

CORPSQA-002 Rev. 5 Date: 11/19/2014
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Supplier Quality Systems and Expectations Manual