Page 39 - ractice Exam Questions and rationales

result in severe physical and/or psychological addiction (i.e. morphine). Schedule III drugs have
a low-moderate abuse potential but could still be highly psychologically addictive (i.e. Vicodin).
Schedule IV drugs have low potential for abuse such as antianxiety agents and hypnotics (i.e.
Valium, Xanax, Ativan). Schedule V drugs have low abuse potential: cough medicines and
antidiarrheal medicines that may contain very limited amounts of narcotics (i.e. Robitussin AC).
Antibiotics are not addictive, so they are not classified under the controlled substance schedule.
Which of the following insurance programs covers active duty military personnel?

A. CHAMPVA

B. TRICARE

C. BCBS

D. Medicare

Your response:
TRICARE
Correct response:
TRICARE
Rationale: TRICARE (Prime, Standard, or Extra) is the insurance program that covers active
duty military personnel and their families. CHAMPVA (Civilian Health and Medical Program of
the Department of Veterans Affairs) and BCBS is considered OHI (Other Health Insurance) in
this context. CHAMPVA is the last payer in any circumstance where a patient has OHI and/or
Medicare. Medicare is the social healthcare program for which people are eligible at 65 years of
age (certain circumstances qualify people younger than 65).
An effective way for a medical office assistant to communicate office policies and procedure
information to their patients is to

A. answer questions as they arise.

B. refer queries to the practice manager.

C. develop a brochure.

D. answer questions at the initial visit.

Your response:
answer questions at the initial visit.
Correct response:
develop a brochure.
Rationale: Developing a brochure would be the effective way for the medical assistant to
communicate information to the patient. The patient would be able to read about office policies
and procedures and refer back to the brochure in the future. Answering questions as they arise
would not be the most effective way to communicate because a lot of information could be
missed if the patient forgets to ask about it. Referring queries to the practice manager and