Page 42 - ractice Exam Questions and rationales
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C. encoders
D. scheduling
Your response:
EHR
Correct response:
EHR
Rationale: The use of Electronic Health Records (EHR) requires an electronic signature. Other
office applications, such as spreadsheets, encoders, and scheduling programs don't require
signatures.
The primary care provider hands the medical assistant a referral for a patient to get an MRI.
Which of the following should the medical assistant do first?
A. Call the facility and schedule the MRI.
B. Call the insurance company and process an authorization.
C. Fax pertinent medical records to the facility.
D. Document the precertification number in the patient’s chart.
Your response:
Call the insurance company and process an authorization.
Correct response:
Call the insurance company and process an authorization.
Rationale: An MRI can be a pricey procedure. Patients definitely don't want to pay any more
than they should. A medical assistant should call the insurance company and get an authorization
before sending the patient for the procedure. Once authorization is obtained, then the
precertification number should be documented on the patient's chart. The MRI facility can then
be called to schedule the procedure; patient chart information can be faxed, if necessary, at that
time.
