Page 10 - EXAM PER CATEGORY
P. 10
A. numeric
B. color
C. alphabetic
D. subject
E. surname
32) Which of the following medical office software applications uses an electronic signature?
B. spreadsheets
C. EHR
D. encoders
E. scheduling
33) Which of the following phone calls should be handled first?
E. A patient complaining of chest pain and shortness of breath
F. A patient previously treated with a blood pressure of 142/90 aggressively asking for
refills
G. A patient concerned about laboratory results about HIV
H. A physician returning a page
34) While scheduling an appointment, the medical office assistant’s computer freezes. When
attempting to restart the program, which of the following should the medical office
assistant do first?
A. Unplug computer from the outlet source.
B. Press the Ctrl, Alt and Delete keys.
C. Shut down the computer.
D. Restart the computer.
