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E. Tell the receptionist that she will not tell as long as the money is put back in one week
F. Tell other employees in the office so it will get back to the office manager
G. Tell the office manager about the incident and request that confidentiality be
maintained
H. Tell the receptionist that she understands why she is taking the money
22) A patient’s encounter form contributes to the efficiency and flow of information in the
medical office at check-out in which of the following ways?
E. Provides written documentation about medications prescribed during the visit.
F. Outlines discharge instructions related to the patient’s condition.
G. Lists codes for services and procedures performed during the visit.
H. Summarizes limitations and exclusions in the patient’s insurance policy.
23) Which of the following mail classifications is the most cost-efficient for sending an office
newsletter to patients and associates?
A. priority
B. express
C. standard
D. certified
24) A patient with diabetes has missed all scheduled appointments in the past 18 months.
The physician requests that written notification be sent to the patient to make an
appointment immediately. This letter should be sent
A. Priority.
B. Certified.
C. Express.
D. Standard.
25) Which of the following is necessary before ordering or paying for medical office
supplies?
