Page 3 - From Lines to Online: Automating Quezon City’s Business Permitting Process

Table of Contents

Messages from the Mayor, Vice Mayor, and City 03
Administrator

I. OUR JOURNEY 07
Getting the House in Order
Making it Easy to do Business in Quezon City

II. TRAILBLAZER IN AUTOMATION 09
In the midst of an Evolution
Realizing the Vision: QC BIZ EASY
Recognition from the National Government

III. CULTURE OF TRANSPARENCY 13
Utilizing Technology
QC iBIZ VIEW: Automated Inspection Audit System (AIAS)
Digital Governance Citation

IV. SERVING YOU BETTER 15
QC DELIVERS: Automated Document Delivery System (ADDS)
QC WORKS: Online Occupational Permit System (OOPS)

V. WHAT YOU SAY MATTERS 19
Our Partners: Big and Small Businesses

VI. EVERYTHING CAN BE DONE ONLINE 25
Apply for New Business
Renew or Amend your Business Permit
Pay your Business Taxes
Retire your Business
Apply for Occupational Permit
Give Feedback or File a Complaint

VII. GOING BEYOND OUR DUTIES 35
QC ProtekTodo

VIII. OUR TEAM: SERVING WITH JOY 39
Our Mandate, Vision and Mission
BPLD Organizational Structure