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international




               $5.8 million dollars in potential deals. We now
               aim to replicate our approach to support small
               businesses  in  housing  construction,  to  address
               the housing shortage following years of conflict.
               We are also stimulating investment in climate-
               smart construction equipment and technology,
               to  create  conditions  for  environmentally
               sustainable  growth  in  one  of  the  countries
               hardest hit by the climate crisis.

               What is the role of small businesses, especially
               in developing countries, and how does the ITC
               support their efforts?
               We are the UN small business agency. We are in
               the business of strengthening small businesses,
               so  they  can  strengthen  the  economies  of  their
               countries, through trade.  Small businesses are
               the backbone of most economies, making up 90%
               of companies and two-thirds of jobs, worldwide.
               So  their  action  –  or  inaction  –  matters.  We   International  Chamber  of  Commerce  to  help  1st May 2024
               support small businesses by working with three   small  businesses  in  ASEAN  countries  seize  e-  - ITC 60th
               core  groups,  at  three  levels:  small  businesses   commerce opportunities; and on sustainability,  anniversary
               by  improving  firm-level  capacities  to  trade,   we’re  working  with  organizations  like  ISEAL
               institutions to create a more supportive business   Alliance  to  scale  up  relevant  tools  like  our
               ecosystem,  and  governments  to  create  a  more   Sustainability Map to reach more businesses.
               conducive  policy  and  regulatory  environment
               for small businesses.                  We  work  with  small  businesses,  governments
                                                      and institutions alike: We’ve helped more than
               We  prioritize  support  to  those  who  need  it   40,000  small  businesses  to  improve  business
               most:  women,  young  people  and  members   operations,  transact  international  business
               of  vulnerable  or  traditionally  “overlooked”   or  receive  investment.  More  than  14,000
               communities,  including  refugees,  Indigenous   of  those  are  women-led  businesses.  We’ve
               Peoples and people with disabilities. We support   helped  policymakers  to  achieve  consensus  on,
               the smallest, most remote and least developed.  introduce or change over 100 policies/strategies,
               Our  clients  reported  having  transacted  over   with  business  sector  input,  in  favour  of  small
               $300  million  in  new  business  last  year.  Much   business  competitiveness.  We’ve  worked  with
               of our work was with the private sector, so let   hundreds  of  business  support  organizations
               me share some examples of that. We’re working   (which are multipliers of our work in-country),
               with Visa to integrate Visa’s resources into our   which reported almost 500 cases of performance
               Ye!  Community,  a  global  platform  dedicated   improvement.  The  organizers  we  work  with
               to youth entrepreneurs; we’ll continue to work   serve  over  1.3  million  members.  For  example,
               with  the  Visa  Foundation  to  support  refugees   within our Coffee Network, we reached almost
               in Kenya and Pakistan, with a strong focus on   100,000 smallholder farmers. More than 500,000
               women and youth, to tap economic opportunities   clients gained greater awareness of international
               in the digital services sector; in Rwanda, we’re   trade through our global public goods.
               working  with  the  Mastercard  Foundation  on   We’ve  also  delivered  over  4,000  training  days
               refugee empowerment in the agricultural sector,   to beneficiaries, to build their overall business/
               to  enhance  their  integration  into  local  and   trade skills.
               regional trade networks, and we plan to expand
               our  collaboration  to  countries  like  Uganda,  to   Today  e-commerce  or  digital  commerce has
               empower  youth  in  the  creative  industries;  on   become part  of  our  life,  and  this  has
               digital,  we’re  partnering  with  Google  and  the   increased since the  pandemic,  but  e-commerce


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