Page 20 - Convergence Group Proposal 150118
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Ethernet journey
Connectivity made simple
Our Ethernet journey is designed to make doing business with us easy.
✓ Proactive communication
✓ Next action dates every 5 days
✓ Weekly measurement on delivery
✓ Monthly service review meetings
✓ Trend spotting
Order validation
Order placed and planned with carrier
Physical site survey completed by carrier
Site survey results received and category
confirmed by carrier
